We've gotten a few reports of some customers having issues logging in and/or reporting incidents via Relay. We're actively working to correct the issue and will post updates here as we know
Like a 911 for non-emergencies, Relay works no matter where you are. However, some features are only available when a city directly integrates with our platform.
We always ask your permission to share your information with law enforcement. Data is stored securely by Relay, and is NEVER sold or shared. Is my information shared with first responders?All reports
Relay is for non-emergency incidents and does not replace the need for dispatch. Relay allows citizens and officers to communicate directly about non-emergency incidents. Many agencies choose to integrate dispatch directly into the
To change or update your password for Relay, navigate to the ‘My account’ link in the upper right hand corner of the screen. Once on the ‘My account’ page you will be able