For some agencies that experience less-frequent call volume, the call queue screen in Relay can be a pretty unexciting experience. So we added the ability to get an alert via text, browser, or
Are you a first responder or member of a private security team? The documentation for your toolset is included here.
Because situations aren't static and usually evolve, part of Relay's core functionality now includes the ability to follow up on reported safety concerns directly. Here's a few key things to know about our
Relay is for non-emergency incidents and does not replace the need for dispatch. Relay allows citizens and officers to communicate directly about non-emergency incidents. Many agencies choose to integrate dispatch directly into the
To change or update your password for Relay, navigate to the ‘My account’ link in the upper right hand corner of the screen. Once on the ‘My account’ page you will be able
Relay Responder automatically recognizes whether you're visiting from a laptop– like your MDT/MDC– or your smartphone, and supports both devices via a web browser. However, we get the occasional request for a